Terms and Conditions

These Terms

This website and the Hey Dawn app are owned and operated by Hey Dawn Pty Ltd. By accessing or using this website, the app, or any related service, you agree to these Terms and Conditions, which include our Privacy Policy (together, the Terms).

Please read them carefully. If you do not agree to them, stop using the website and the app. In these Terms, "us", "we" and "our" means Hey Dawn Pty Ltd, and "Dawn" means the Hey Dawn service.

Early access

Hey Dawn is open by invitation only. You join a list by giving us your email address on this website, and we invite people from that list in small groups.

Joining the list does not create an account and does not entitle you to one. We decide who is invited and when, we may decline to invite you, and we may close the list at any time. An invitation is issued to one email address and only that address can use it — invitations are not transferable, and forwarding one gives the recipient nothing.

You can leave the list at any time. Reply to either email with "unsubscribe" in the subject line, or write to privacy@heydawn.ai, and we will action it within five working days.

Your account

To use Dawn you must create an account with the address your invitation was issued to. You must be at least 18 years of age and able to enter into a binding agreement with us.

You must give us accurate information and keep it current. You are responsible for keeping your credentials secure and for everything done under your account. Tell us promptly at legal@heydawn.ai if you believe someone else has used it.

Connecting a mailbox

Dawn works by reading the mailbox you connect. When you grant Dawn mailbox access — during sign-in with Google or Microsoft, or by connecting a mailbox from inside Dawn — you authorise us to access that mailbox in order to find and process anything payable in it, on the terms set out in our Privacy Policy.

You must be entitled to connect the mailbox you connect, and to let us read what is in it. If it is a business mailbox that is not yours alone, that is your responsibility to sort out before you connect it.

Our access is read-only. Dawn does not send, reply, delete, archive or label anything in your mailbox. You can disconnect at any time from your settings, or revoke our access directly with Google or Microsoft — neither changes how you sign in.

What Dawn does with your bills

Dawn looks for what needs paying, pulls out the important details, keeps the original email and any attachment it used close by for you to check, and shows each one as a bill you can deal with.

Dawn does not verify that a bill is genuine, and nothing in the service should be read as us vouching for one. What Dawn does is put the evidence in front of you — who sent it, what it says, what you have paid that supplier before, and whether anything has changed — so that you can decide. The decision to pay, and the consequences of it, remain yours.

Dawn can misread a document, and it can miss one. You should check the details of anything you deal with against the original material Dawn shows you, which is why it stays close to the bill.

Standing rules

You may choose to give Dawn standing rules about what it may handle without asking you each time. If you do, you are responsible for the rules you write, and Dawn will follow them as written.

Some things always stop and wait for you regardless of any rule: a supplier you have not paid before, bank or payment details that have changed, and an amount that does not fit the history. Dawn cannot release something it has held — only you can. You can change or revoke your rules at any time, and we will tell you what Dawn did under them and which rule allowed it.

Not advice

Dawn is a tool for handling your accounts payable. Nothing it produces, and nothing on this website, is financial, tax, accounting or legal advice, and none of it takes account of your circumstances. Get your own advice where you need it.

Accuracy, completeness and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure its accuracy and completeness, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website.

We may, from time to time and without notice, change or add to the website, the app, or the services described in them. We do not undertake to keep the website updated, and we are not liable to you or anyone else if information on it is incorrect or out of date.

The example bill shown on this website is invented. The business, the amounts and the payment details in it are not real and never were.

Linked sites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites, and we have no control over or rights in them.

Intellectual property

Unless otherwise indicated, we own or license from third parties all rights, title and interest — including copyright, designs, trade marks and other intellectual property rights — in this website, the app, and all of the material made available through them, including text, graphics, logos and software (the Content).

Your use of the website and the app does not grant or transfer any rights, title or interest in the Content to you. We grant you a licence to access the website and use the app on these Terms. Reproduction or redistribution of the Content is prohibited, except to the extent permitted by law.

Hey Dawn is our name and we use it as our own. Nothing on this website should be read as a representation that it is a registered trade mark.

The third-party product logos on this website are the trade marks of their respective owners, and are used only to identify those products. Logos provided by Logo.dev.

Your content

Everything Dawn reads from your mailbox remains yours. You grant us the licence we need to host, process and present it in order to provide the service to you, and for no other purpose. That licence ends when we close your account, except for anything we explain must be kept as part of that request under our Privacy Policy.

Unacceptable activity

You must not do anything unlawful, or prohibited by any law applicable to our website or app, including:

• entering an email address that is not yours, or connecting a mailbox you are not entitled to connect;
• submitting our forms by automated means, or repeatedly;
• anything that would breach the privacy or any other legal rights of another person;
• using the website or app to defame us, our people, or anyone else;
• attempting to gain unauthorised access to the service, or to anyone else's account or data;
• interfering with the service, or uploading anything designed to damage our systems or those of others.

Suspension and ending your account

You can ask us to end your account at any time by writing to privacy@heydawn.ai. Account closing is not self-serve yet. Our Privacy Policy explains how we handle the request.

We may suspend or end your access if you breach these Terms, if we reasonably suspect fraud or misuse, or if we are required to by law. Where it is reasonable to do so, we will tell you first.

Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website, the app or the Content, including that they will be complete, accurate or up to date, that access will be uninterrupted or error-free, or that the service will be secure.

In Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those guarantees, or any other right or remedy you have under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded.

Liability

To the maximum extent permitted by law, including the Australian Consumer Law, and subject to the section above, we are not liable for any direct or indirect loss, damage or expense — however it occurs — suffered through your use of our website or app, through the information in them, or through them being unavailable.

Changes to these Terms

We may change these Terms from time to time by publishing the change on this page and moving the date at the top. Where a change materially affects you, we will tell you rather than leave you to notice. Continuing to use the website or the app after a change means you accept it.

Jurisdiction and governing law

Your use of this website and the app, and these Terms, are governed by the law of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts exercising jurisdiction there.

Contact us

Questions about these Terms: legal@heydawn.ai. Questions about your personal information: privacy@heydawn.ai.